Eden Skincare Centre Boutique

If you’d like to find out more about me and the treatments I offer, or to make an appointment at Eden Skincare, please complete the form below or give me a call.

DELIVERY INFORMATION

UK DELIVERY

Free shipping on all products, dispatched via Royal Mail – typically delivery can be expected within 2 to 5 working days of placing your order. If you'd like to pick the item up yourself (no charge) choose LOCAL PICKUP at checkout.

For your peace of mind, all parcels are sent via a signed for service. To enable successfully deliver your parcel a signature on delivery will be required. If you are not available to sign for your goods please specify an alternative delivery address (e.g. work) during the checkout process.

ADDITIONAL DELIVERY INFORMATION

Orders placed before 2:30pm will be dispatched on the same day. Orders placed on Saturdays / Sundays or Bank holidays will be dispatched on the following working day (subject to stock availability). If an item is out of stock / back-ordered we will contact you within 24 hours of your order being placed to inform you of the expected delivery date for the missing item(s) to be back in stock.

Any goods not received within the above timescales must be reported to us via email within 25 working days from the date of dispatch. Please note we cannot accept responsibility after this date due to courier regulations regarding the compensation for lost parcels.

Please ensure the delivery address provided at checkout is correct. We cannot be held responsible for failed deliveries whereby the address provided by the customer is not accurate. If a delivery fails due to a customer supplying an address incorrectly, we will not re-send or refund the order until the original parcel has been returned to our premises.

Please ensure the delivery address provided at checkout is correct. We cannot be held responsible for failed deliveries whereby the address provided by the customer is not accurate. If a delivery fails due to a customer supplying an address incorrectly, we will not re-send or refund the order until the original parcel has been returned to our premises.

RETURNS

If for any reason you want to return an item, the conditions apply below.

Items eligible for return.

1. Items that have not been opened or used and safety seal has not been broken
2. It is returned in perfect resalable condition, including the outer packaging
3. It is returned to us within 14 days of receipt of the order

Items not eligible for return.

1. The product has been opened
2. The product has been used

To return an item(s), please email hayliewinter@edenskincare.co.uk for assistance. Any returns sent without prior notification may not be accepted.

Once we receive your returned product(s), we will issue your replacement or refund.

Our Commitment to the Environment

Éminence are proud to celebrate over 50 years of amazing skincare. They are also proud to be committed to keeping the planet green. Since its inception, the company has used sustainable farming and green practices to create organic products, long before “green” was fashionable! They are committed to reducing their carbon footprint, throughout the whole process of harvest, production, packaging, delivery and administration.

The ingredients farm in Hungary is powered by solar and wind energy and geo-thermal heating is used in the laboratory. Planting and harvesting are done by hand and natural plant preservation techniques such as honey traps are used instead of toxic chemical pesticides.

Éminence products are held in plastic containers that are made from recycled, non-toxic plastic and are packaged in cartons using FSC certified post-consumer recycled material.

Both the plastic containers and outer packaging can be further recycled. Vegetable-based inks are used in printing.

Thank you for investing in your skin with Eminence - and thank you for also helping to keep the planet beautiful!

Now Éminence has a new initiative, to plant one tree for every product sold, through Forests for the Future.

Did you know the importance of a single tree?

So you can see that Eminence is committed to providing the best quality skincare whilst being the most environmentally responsible!

 

 

Scroll to Top